Make buying and selling property, effortless
We're Koala, a modern conveyancer built for how people move in 2026. More transparency, less jargon and real humans who actually pick up the phone.
“We live in a world where we can track a pizza from the oven to our door, but we're still buying and selling houses like it's 1980.”
We were born out of frustration with how conveyancing works.
Moving home is one of the biggest things we'll ever do, so why does the legal bit still feel so painful?
We've built tech to give genuine transparency into the progress of every transaction in realtime and legal experts that are dedicated to your move.
Today we work alongside estate agents, mortgage brokers and movers across the country, moving transactions faster than the traditional industry can. Same legal rigour. None of the waiting around.
Our values – more than just words on a wall.
At most companies, values are words on a wall. At Koala, they guide how we make decisions, communicate, and solve problems. Everyone is expected to challenge any work that doesn't align.
Challenge convention
Question "that's how it's always been done." Bring creative, tech-enabled solutions. Rethink processes from first principles, don't just tweak what exists.
Obsess about customers
The emotional weight of moving home is massive. See the process through the customer's eyes. Communicate proactively during high-stress moments.
Don't make me think
Stress comes from confusion and uncertainty. Write in plain language, never jargon. Design experiences that feel obvious. Proactively explain what's happening next.
Act like an owner
Proactively solve problems. Take full responsibility, even across team boundaries. Follow through without reminders. Make decisions with long-term trust in mind.
Sweat the small stuff
In conveyancing, small details cause major delays. Double-check everything. Fix inconsistencies before they become problems. Tiny improvements compound into big impact.